Account and Data Deletion

Delete your account in the app

1. Open KulakApp and sign in to the account you want to delete.
2. Open Profile.
3. Select Delete My Account.
4. Review the information and select Confirm.

If you cannot access the app

Send the request from the email address registered to your KulakApp account so that account ownership can be verified. Email kulakappdestek@gmail.com with the subject “KulakApp account and data deletion request.”

Never email your password, authentication code, or payment-card details.

What is deleted?

When completed, the KulakApp account and associated exercise progress, scores, quotas, badge/streak status, profile, and other user data held in active application systems are removed. Account deletion is permanent, and deleted progress may not be recoverable.

What may remain separately?

• Apple App Store or Google Play may retain payment and purchase history under their own policies.
• An active subscription may not be cancelled by deleting the account; cancel it separately in store subscription settings.
• Limited records needed for security, fraud prevention, accounting, or legal obligations may be retained for the applicable period.
• Service-provider backups may be removed through their normal secure deletion cycles.

Request deletion of specific data

If you want to request access, correction, or deletion of particular data without deleting the entire account, email support from the registered address. We may need to verify the scope of the request and account ownership.